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Discussion topic: New phone

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CHRISPATRICK
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This message was authored by CHRISPATRICK This message was authored by: CHRISPATRICK

New phone

‎21 Nov 2023 02:49 PM

I have a new phone/ SIM card but replacing existing sky phone/ SIM card. If I change SIM cards can I keep my existing number?

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63johnw
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Superuser
This message was authored by 63johnw This message was authored by: 63johnw

Re: New phone

‎21 Nov 2023 02:55 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @CHRISPATRICK  the only way to get your old number onto your new sim is to transfer to another network on PAYG then port back onto the new sim. You could try calling sky on 150 and ask if they can put your new plan on your old sim but they may refuse. 





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