Discussion topic: New phone

This message was authored by CHRISPATRICK This message was authored by: CHRISPATRICK

New phone

I have a new phone/ SIM card but replacing existing sky phone/ SIM card. If I change SIM cards can I keep my existing number?


All Replies

This message was authored by 63johnw This message was authored by: 63johnw

Re: New phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @CHRISPATRICK  the only way to get your old number onto your new sim is to transfer to another network on PAYG then port back onto the new sim. You could try calling sky on 150 and ask if they can put your new plan on your old sim but they may refuse. 

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion