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Discussion topic: Delivery

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Elaine42
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This message was authored by Elaine42 This message was authored by: Elaine42

Delivery

‎06 Sep 2024 06:47 PM

Has anyone had issues with Dpd not sending their order on time
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Daniel0210
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Re: Delivery

‎06 Sep 2024 06:50 PM

Posted by a Superuser, not a Sky employee. Find out more

@Elaine42 
When your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales. Did you get such a communication? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Elaine42
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This message was authored by Elaine42 This message was authored by: Elaine42

Re: Delivery

‎08 Sep 2024 07:12 AM

The order was sent out on wednesday evening, dpd have royally messed up this delivery they claim it's at my local depot for delivery tomorrow but that's not showing on my tracking, time will tell 

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