Hi, I ordered a phone contract last night around 8pm and it said credit check was successful but have had no email of confirmation, and nothing on the sky app so can't track it either?
It may take longer over the weekend. After both credit checks have been completed the most up to date information on your particular order should become available at: https://www.sky.com/help/articles/track-sky-order
If successful, when your order is ready you should get an email from Sky, and then another from the courier (usually DPD) which will have details of your 1 hour delivery time slot. We have no insight into the timescales.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
