@Pedro741
As fellow customers on here not sky support we can't say why with a 100% certainty but it's possible you have failed Skys credit checks
they will be able to confirm this if you call them but can't give you the exact reason as they aren't allowed to, you would need to check your credit file yourself by signing up to a credit agency and check for obvious errors like spelling mistakes
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help othersIf you would like to post a “Send Your Thanks to Sky” message please click Here
