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Discussion topic: Contract and swapping providers

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This message was authored by: Jaybo

Contract and swapping providers

I'm wanting to change my number or am I stuck into a contract as im thinking of swapping providers
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This message was authored by: 63johnw

Re: Contract and swapping providers

Posted by a Superuser, not a Sky employee. Find out more

Hi @Jaybo  if you have signed up for a sky mobile sim then they have a 12 month minimum term. After 12 months you can cancel at anytime. Less than 12 months and you would be liable to early termination charges. A phone contract is separate and you can continue that even if you change sim provider. 

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This message was authored by: caesarome

Re: Contract and swapping providers

Posted by a Superuser, not a Sky employee. Find out more

@Jaybo 

If you have been paying for the sim for 12 months or more then you can either transfer it to a different network or you could call Sky to cancel it and order a new sim that will have a different number via Sky.

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This message was authored by: Jaybo

Re: Contract and swapping providers

Thanks for your help everyone
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