Continued known error

[Fox72]

I have for several months had incoming calls refused as the user says they get a message stating you have dialled an incorrect number but it is actually correct. I also have issues making calls whereby calls never connect and just say dialling but then disconnect This is a known issue to Sky but noone is offering help and its 99% certain a new simple is required

[Daniel0210]

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@Fox72 wrote:
and its 99% certain a new simple is required

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@Fox72 

Not for months but for 4-5 days, some customers have been experiencing similar issues discussed in this long thread

https://helpforum.sky.com/t5/Sky-Mobile/Phone-not-working-in-calls-or-out-calls-just-disconnecting/t...

If you meant to type a new sim is required then ask Sky to send a replacement in case yours has developed a fault. These are sent out via Royal Mail.