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Discussion topic: Claim back offer on S23 ? where do I claim?

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This message was authored by MrsD09 This message was authored by: MrsD09

Claim back offer on S23 ? where do I claim?

So, I have received my new S23 handset and I am eligible to claim offer of £100 cashback and galaxy buds, but, I have had nothing to help me claim this offer from sky. 

 

Really need to claim ASAP 

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This message was authored by GD1 This message was authored by: GD1

Re: Claim back offer on S23 ? where do I claim?

Posted by a Superuser, not a Sky employee. Find out more

@MrsD09 As displayed on the order page as per the image below

 

GD1_0-1700815670052.png

 

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by hart5374 This message was authored by: hart5374

Re: Claim back offer on S23 ? where do I claim?

i am having the same problem i think sky do this on purpose so we dont bother to claim

 

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Claim back offer on S23 ? where do I claim?

Posted by a Superuser, not a Sky employee. Find out more

@hart5374 

If it's the exact same problem the post above yours with the relevant image applies to you too. If that image is part of the order it should have been visible to you. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by caesarome This message was authored by: caesarome

Re: Claim back offer on S23 ? where do I claim?

Posted by a Superuser, not a Sky employee. Find out more

@hart5374 wrote:

i am having the same problem i think sky do this on purpose so we dont bother to claim

 


@hart5374 

This promotion is nothing to do with Sky as is a Samsung one so the image in the post above yours clearly shows what you have to do.

 

To claim upload a picture of an email about your order and also upload your credit agreement. Put the agreement number in the order number tab without the letters.

 

Your credit agreement can be found in your message centre:

 

https://messages.sky.com/message-centre


Samsung will send this within 45 days of the claim being validated.

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