04 Sep 2024 03:27 PM
I would like to end my contract with sky however I have to pay £233.75 (11 months) to pay off my credit agreement
However, If I send my device back as there's no damage I wont actually have anything to pay according to pay on the estimation to swap ?
I just wanted to check this was right?
I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too?
04 Sep 2024 03:48 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @JimmyL you can only swap if taking out a new contract for another device with sky. You can't just send your phone back to end the contract.
04 Sep 2024 04:44 PM
Posted by a Superuser, not a Sky employee. Find out more
@JimmyL wrote:I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too?
The device plan and data plan are separate.
You can continue paying for the data plan and use it in another phone.
04 Sep 2024 06:48 PM
Hi it does say
''send back your device - we'll give you a value for it to go towards paying off your credit agreement''
Am I missing something here?
@63johnw Thank you for the response
04 Sep 2024 07:09 PM
Posted by a Superuser, not a Sky employee. Find out more
@JimmyL wrote:Hi it does say
''send back your device - we'll give you a value for it to go towards paying off your credit agreement''
Am I missing something here?
That's only if you swap to a new device.
There are many sites that will simply purchase for cash, including one with Sky's name.
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