Discussion topic: Checking I have this right? Sending my phone back
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Message posted on 04 Sep 2024 03:27 PM
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Checking I have this right? Sending my phone back
I would like to end my contract with sky however I have to pay £233.75 (11 months) to pay off my credit agreement
However, If I send my device back as there's no damage I wont actually have anything to pay according to pay on the estimation to swap ?
I just wanted to check this was right?
I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too?
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Message posted on 04 Sep 2024 03:48 PM
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Re: Checking I have this right? Sending my phone back
Hi @JimmyL you can only swap if taking out a new contract for another device with sky. You can't just send your phone back to end the contract.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 04 Sep 2024 04:44 PM
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Re: Checking I have this right? Sending my phone back
@JimmyL wrote:I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too?
The device plan and data plan are separate.
You can continue paying for the data plan and use it in another phone.
Message posted on 04 Sep 2024 06:48 PM
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Re: Checking I have this right? Sending my phone back
Hi it does say
''send back your device - we'll give you a value for it to go towards paying off your credit agreement''
Am I missing something here?
@63johnw Thank you for the response
Message posted on 04 Sep 2024 07:09 PM
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Re: Checking I have this right? Sending my phone back
@JimmyL wrote:Hi it does say
''send back your device - we'll give you a value for it to go towards paying off your credit agreement''
Am I missing something here?
That's only if you swap to a new device.
There are many sites that will simply purchase for cash, including one with Sky's name.
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