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Discussion topic: Checking I have this right? Sending my phone back

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This message was authored by JimmyL This message was authored by: JimmyL

Checking I have this right? Sending my phone back

I would like to end my contract with sky however I have to pay £233.75 (11 months)  to pay off my credit agreement 

 

However, If I send my device back as there's no damage I wont actually have anything to pay according to pay on the estimation to swap ? 

I just wanted to check this was right? 

I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too? 

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Checking I have this right? Sending my phone back

Posted by a Superuser, not a Sky employee. Find out more

Hi @JimmyL  you can only swap if taking out a new contract for another device with sky. You can't just send your phone back to end the contract. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Checking I have this right? Sending my phone back

Posted by a Superuser, not a Sky employee. Find out more

@JimmyL wrote:

I'm also assuming my sim card stays active and I can use this for another device unless I cancel that separately too? 


The device plan and data plan are separate.

 

You can continue paying for the data plan and use it in another phone.

I am just another Sky customer and my views are my own even if you don't like the answers
JimmyL
Topic Author
This message was authored by JimmyL This message was authored by: JimmyL

Re: Checking I have this right? Sending my phone back

Hi it does say 


''send back your device - we'll give you a value for it to go towards paying off your credit agreement''

 

Am I missing something here? 

@63johnw Thank you for the response 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Checking I have this right? Sending my phone back

Posted by a Superuser, not a Sky employee. Find out more

@JimmyL wrote:

Hi it does say 


''send back your device - we'll give you a value for it to go towards paying off your credit agreement''

 

Am I missing something here? 


That's only if you swap to a new device.

 

There are many sites that will simply purchase for cash, including one with Sky's name.

I am just another Sky customer and my views are my own even if you don't like the answers
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