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Discussion topic: Change from eSIM to old sim
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This message was authored by: Jo336
Message posted on 29 Sep 2025 04:52 PM
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Change from eSIM to old sim
I need to change order from eSIM to old fashion chip sim as my phone not compatible can someone help please? Not getting anywhere on the phone. Or I can cancel eSIM
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This message was authored by: PandJ2020
Posted by a Superuser, not a Sky employee.
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Message posted on 29 Sep 2025 04:54 PM
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Re: Change from eSIM to old sim
@Jo336 wrote:I need to change order from eSIM to old fashion chip sim as my phone not compatible can someone help please? Not getting anywhere on the phone. Or I can cancel eSIM
See the help here: https://www.sky.com/help/articles/esim-sky-mobile-convert-sim
You can only cancel if your dataplan is 'out of contract' (Usually at least 12 months old)
I am just another Sky customer and my views are my own even if you don't like the answers
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