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Discussion topic: Change a Sim only plan to a plan with device

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This message was authored by: Strav

Change a Sim only plan to a plan with device

Hi I have a sim only plan attached to my account that's for my daughter and want to upgrade it to a device plan. Is this possible as all I can see is taking out new contract but nothing about alterating the plan I already have.

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This message was authored by: caesarome

Re: Change a Sim only plan to a plan with device

Posted by a Superuser, not a Sky employee. Find out more

@Strav 

All you should need to do is to login to your account and order the device you want. If it wants you to also order a data plain then select the cheapest data package and do not activate the sim so it gets cancelled so you can continue with the one you already have if you want.

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This message was authored by: 63johnw

Re: Change a Sim only plan to a plan with device

Posted by a Superuser, not a Sky employee. Find out more

Hi @Strav  you take out a new contract for the phone. Choose the "I don't need a sim" (or similar) option. If it won't let you order without a plan then choose the lowest available, don't activate it and you won't be charged and it drops off your account. 

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This message was authored by: Strav

Re: Change a Sim only plan to a plan with device

Thanks all much appreciated.

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