Phone not arrived

[Jessica124]

Hi my watch and AirPods arrived nearly a week ago but my phone hasn't I was just cheeking it was still coming xxx

[Daniel0210]

@Jessica124 
As we’re customers here we have no insight into stock levels or any delivery timescales.

If you have ordered a latest model iPhone 17 delays are always likely due to the usual supply and demand issues faced by Apple. This happens every year when a new iPhone is launched.

After credit checks have been completed the most up to date information on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

[63johnw]

Hi @Jessica124  no one here can tell you, what does your order status in your account say ?