Posted by a Superuser, not a Sky employee. Find out more
@CarlaSi98 If both numbers are currently on the sky network then the only way to do it would be to transfer the number you want to keep providing it's still active out to a different payg provider then back to the correct sky sim
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Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
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