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Discussion topic: Cancelled

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This message was authored by Valentin2 This message was authored by: Valentin2

Cancelled

My order was cancelled but don't receive my money back 

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This message was authored by caesarome This message was authored by: caesarome

Re: Cancelled

Posted by a Superuser, not a Sky employee. Find out more

@Valentin2 

When was it cancelled as a refund can 

take a few weeks to be returned to you so if it has been longer than this then you will have to chase it up with Sky by calling them about it.

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Cancelled

Posted by a Superuser, not a Sky employee. Find out more

Hi @Valentin2  when was the order cancelled as it can take a week or two for refunds to come through. 

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Valentin2
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This message was authored by Valentin2 This message was authored by: Valentin2

Re: Cancelled

It has more then one month cancelled 

  What number i need to call 

This message was authored by caesarome This message was authored by: caesarome

Re: Cancelled

Posted by a Superuser, not a Sky employee. Find out more

150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone otherwise under "Need more help ?" link at the bottom of the page on this link is the number to call Sky on:


https://www.sky.com/help/home


Try saying nothing when spoken to by the bot.

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