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Discussion topic: Can't get signal or internet

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This message was authored by Lee2222 This message was authored by: Lee2222

Can't get signal or internet

Havent had internet in my area or house for months and can't cancel as I have a 24 a month contract now its a joke wish I never switch to sky
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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Can't get signal or internet

Posted by a Superuser, not a Sky employee. Find out more

@Lee2222 wrote:
Havent had internet in my area or house for months and can't cancel as I have a 24 a month contract now its a joke wish I never switch to sky

Data contracts are usually 12 months.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: Can't get signal or internet

Posted by a Superuser, not a Sky employee. Find out more

@Lee2222 

Do you have a mobile from Sky as well as sim contract ?

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Lee2222
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This message was authored by Lee2222 This message was authored by: Lee2222

Re: Can't get signal or internet

Yes all of it 😫 keep complaining but can't get any answers 

This message was authored by caesarome This message was authored by: caesarome

Re: Can't get signal or internet

Posted by a Superuser, not a Sky employee. Find out more

So the thing is mobile data isn't working on the phone, can you make calls and send texts ?

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Lee2222
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This message was authored by Lee2222 This message was authored by: Lee2222

Re: Can't get signal or internet

No internet always have to use wi fi and cant even use Google maps driving round my area only had phone 4 months and it's a new phone

This message was authored by caesarome This message was authored by: caesarome

Re: Can't get signal or internet

Posted by a Superuser, not a Sky employee. Find out more

Can you try the sim card in another phone to see if it then works for you ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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