Discussion topic: Can no longer connect to Sky internet abroad
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Message posted on 16 Nov 2025 02:33 AM
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Can no longer connect to Sky internet abroad
Currently in Australia. When I arrived in Australia my mobile connected to a local SP instantly but now stopped. I've tried the online guides to reconnect automatically and manually but, when I try to save the info I've inputted they are not being saved! So at the moment I can't make or receive calls or text messages.
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Message posted on 16 Nov 2025 05:31 AM
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Re: Can no longer connect to Sky internet abroad
Try the troubleshooting in this link
https://www.sky.com/help/articles/sky-mobile-roaming-problems
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 16 Nov 2025 10:17 AM
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Re: Can no longer connect to Sky internet abroad
To avoid confusion, you aren't connecting to 'Sky internet'. It's cellular data and other services from an Australian network accessed from a handset containing a Sky Mobile SIM.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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