Discussion topic: Can no longer connect to Sky internet abroad
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Message posted on 16 Nov 2025 02:33 AM
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Can no longer connect to Sky internet abroad
Currently in Australia. When I arrived in Australia my mobile connected to a local SP instantly but now stopped. I've tried the online guides to reconnect automatically and manually but, when I try to save the info I've inputted they are not being saved! So at the moment I can't make or receive calls or text messages.
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Message posted on 16 Nov 2025 05:31 AM
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Re: Can no longer connect to Sky internet abroad
Try the troubleshooting in this link
https://www.sky.com/help/articles/sky-mobile-roaming-problems
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 16 Nov 2025 10:17 AM - last edited: 16 Nov 2025 12:02 PM
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Re: Can no longer connect to Sky internet abroad
To avoid confusion, you aren't connecting to 'Sky internet abroad'. It's cellular data and other services provided by an Australian network, accessed from a handset containing a Sky Mobile SIM.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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