Call goes to voicemail from a landline

[Bob146]

Very specifically if I call from my landline (Gigaclear provider) to my mobile (Sky) the call goes straight to my mobiles voicemail.

all other calls whether from land line or mobile to my mobile work fine and connect none go to voice mail

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147