0

Discussion topic: Billed for wrong phone

Reply
Avatar for Sushi3566
Level 0 icon
What's this?
This message was authored by: Sushi3566

Message posted on ‎06 Nov 2024 01:37 AM

Billed for wrong phone

Was sent 2 iPhone 16 in error which were returned. Ordered Samsung 24 fe. Have been billed for 2 phones and not the samsung. My sky app us showing I have 2 x phones but I don't
Report post
Post 1 of 3
203 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Nov 2024 05:41 AM

Re: Billed for wrong phone

Posted by a Superuser, not a Sky employee. Find out more

@Sushi3566 

Did you call Sky to let them know of this error as they will need to carry out an investigation into what happened if you were sent the wrong devices so if you did this and it was a while ago then you might want to call them again for both an update and about your Samsung phones.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
178 Views
0 Likes
Reply
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎06 Nov 2024 06:45 AM

Re: Billed for wrong phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Sushi3566  did sky contact you about an "offer" to reduce your bills and give you a free gift then two iPhones turned up instead ? This is a known scam if this is what happened and it wasn't Sky who called. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 3 of 3
174 Views
0 Likes
Reply
Reply