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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: xBeccax

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Keavy-Leigh I know would be a fab surprise!! Definitely wouldn't moan if it does 🤣 My WFH day too so it's almost too perfect !! 

This message was authored by: Broganlouise

I pre ordered my iPhone 17 on the 12/09/25 but I've had no updates about it at all

Has no email beside the email to confirm I've order it 

This message was authored by: Keavy-Leigh

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@xBeccax did you mention in a previous post that yours is coming tomorrow? 

This message was authored by: xBeccax

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Keavy-Leigh Yeah it says on the app Thursday 18th! 

This message was authored by: Keavy-Leigh

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@xBeccax have you had one from DPD to say it's coming tomorrow? 

This message was authored by: xBeccax

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Keavy-Leigh Not yet! Just to say it's been dispatched and they are waiting to get it! 

This message was authored by: Steph158

Upfront cost

So I'm wanting to upgrade my phone to the iPhone 17 pro max. 
but it's asking for an upfront cost? Why do I have to pay this? If I'm already a sky member can this not be reduced? 

This message was authored by: Lee+Curtis

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I too have that message from DPD. I dont expect to actually see the phone until release day Friday, can't think for a mnute that Sky Mobile would be allowed to send them early by Apple.  

This message was authored by: aztecbs

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I order the iPhone 17 pro max 256gb in silver on the pre order day at 13:08 and got email confirmation. I then had full confirmation around 4pm on the same day. At the moment my delivery status still says "coming soon" so no notification yet. I see some of you are getting delivery notifications but are they for the iPhone Pro? Has anyone had an update on the Pro Max at all? Would be interested if people ordered at the same time as me. 

This message was authored by: Daniel0210

Re: Upfront cost

Posted by a Superuser, not a Sky employee. Find out more

@Steph158 

That would suggest you've only just passed the credit checks.


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This message was authored by: Keavy-Leigh

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@aztecbs @I've pre ordered pro max blue and have had my message from sky and  DPD this morning saying it's on its way to DPD today. 

This message was authored by: SSD1612

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Yeah, I ordered Pro Max in blue colour 256 GB around the same time, and mine still says coming soon. When I spoke to Sky customer service team, they said there are delays with the blue colour and expect some delays.

This message was authored by: aztecbs

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

That's good news! Maybe I will get an update later today. If not I might live chat them later on to see if there is an update. I anticipate a delay but thought I would be okay as I ordered literally when pre-orders came out. 

This message was authored by: aztecbs

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Yeah I reckon there may be delays but we will see. Fingers crossed for an update soon. At least hoping they can tell us a delivery date

This message was authored by: Keavy-Leigh

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@aztecbs I was the same ordered few mins after pre orders went live, hopefully you'll get one today! Good luck trying to get through to an actual person on live chat as I've tried a few times and the bot just wouldn't pass me on. 

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