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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Evie99

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I am the exact same (Sage 256GB). Got the text this am that it should be delivered between 11-12 today so fingers crossed. Genuinely feeling bad as there's people who preordered and haven't received their devices yet, and I ordered on the 23rd. Also I'm Laois in Ireland.

 

Seperate question, I'm a new customer so will it take long from ordering my sim to port my number to sky?

This message was authored by: Daniel0210

Re: iPhone 17 delivery

Posted by a Superuser, not a Sky employee. Find out more

@alan1007 

I've moved your post into the large thread discussing iphone 17 orders.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Joaoneto 

You will still need to contact Sky to chase up the refund.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Pcjunior

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I've just received my phone.

 

17 Pro Max deep blue 256gb 

Dublin - Ireland

ordered 13/09 20:00

This message was authored by: Pn2

Mr

I have just booked I phone 17 pro max but I can't show your order
This message was authored by: Daniel0210

Re: Mr

Posted by a Superuser, not a Sky employee. Find out more

@Pn2 
l’m afraid you aren’t speaking to Sky Customer Services by posting on here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.


The most up to date information (after credit checks are complete) on your particular order should become available at:
https://www.sky.com/help/articles/track-sky-order

When your order is ready you should get an email from Sky, and then another from the courier (in the UK that’s usually DPD) which should have details of your 1 hour delivery time slot.

As with every other year orders for the latest iPhone devices are likely to be further delayed due to supply and demand issues.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: caesarome

Re: Mr

Posted by a Superuser, not a Sky employee. Find out more

@Pn2 wrote:
I have just booked I phone 17 pro max but I can't show your order

@Pn2 

If you have ordered the phone today then it can take up to 24 hours to appear on your account.

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This message was authored by: Chalky29

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

A month generally seems to be the wait time irrelevant of what was promised or estimated. 
I ordered 26th a September pro max blue 256g so I'll wait until 26th October before going elsewhere. 
my worry is the recent messages to customers of 'at least 4 weeks' as thats mid November. I'll be away for a month in November and need phone 

This message was authored by: GymRat1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Hi,do you ordered with an existing contract or a new one?

This message was authored by: Alice251

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I ordered iPhone 17 pro max on 8th October still don't have it ... don't know when it's coming all they say is it's in back order can't even tell me if I'm in the next batch... not very good I don't think this 

This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Alice251 wrote:

I ordered iPhone 17 pro max on 8th October still don't have it ... 


@Alice251 

If you wish to read the 3000+ posts you'll see that some customers have been waiting far longer than 5 days! 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: BillyOliver

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Alice251 Four weeks is what I was told on Friday. I've cancelled mine and gone elsewhere.

This message was authored by: BRAINGASM

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Big_mac have you gotten the phone?  From Tesco

This message was authored by: Courtsfox

iPhone delivery

I want to know how much longer i will. E waiting for my iPhone to be delivered when I ordered it I was told it would be 3-4 weeks I ordered on the 20th of September 2025 

I want to know how much longer it will be as I need it asap 

This message was authored by: Daniel0210

Re: iPhone delivery

Posted by a Superuser, not a Sky employee. Find out more

@Courtsfox 

Is this an iPhone 17 by any chance?


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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