Still not received my iPhone 17

[Daniel0210]

@And3748 

I have moved your post into the large thread discussing iphone 17 orders.

[mell27uk]

Still no details for me 😣

My Sky Mobile Order

Order placed: 12/09/2025

Apple iPhone 17 Pro delivery

In progress - Coming soon

[BillyOliver]

Just off the phone with someone from the Executive Office following my email to Sky.

I have been told that it will be at least another four weeks before I receive my 17 Pro Max 256gb Blue.

I am cancelling my order, sending back my wifes 17 Pro and ending my Sky Mobile contracts.

[Removed]

Moderator notes: Removed campaigning

[Ntoe05]

@BillyOliver @When did you order it

[BillyOliver]

@Ntoe05 1:30pm on the 12th September.

They as good as admitted that new customers are being prioritised over existing customers.

[chloeeee1]

Did you use a specific email for this or was it just the form online?

[BillyOliver]

@chloeeee1 I emailed the head of customer service in the UK.

[BRAINGASM]

Hiya 

can you drop the email on here please 

[caesarome]

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@RichH2025 wrote:

When going to tracking for new iPhone 17 order.  It advises that something is wrong with the order and to get in touch to keep it on track.  Has anyone else had this and contacted them or is it because there is no stock at the moment. 

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@RichH2025 

You will need to call Sky about this as only they can let you know what the issue is.

[Dana721]

Hi, i was at sky store other day. Here in ireland even as i have preordered on 13 Sep I been told i wont get the phone for another 5-6weeks which is more than 2months from launch date. I know for sure that in Future i will never buy the new phone on launch date. I ordered iphone 17 pm 256gb deep blue

[Big_mac]

Good morning. 

ordered on 19/09/2025

iphone 17 pro max 256gb in blue

still says in progress so called this morning. 
been told im on back order and it will be at least another 2 weeks until it gets delivered. 

raised a complaint as some seem to have had their phone quicker by doing so. If no phone in a couple days, ill go to Tesco mobile who have stock ready for next day delivery. 

[Chalky29]

More worrying updates. 

my issue is when ordered 2 weeks ago today the estimated delivery was 1-2 weeks. 
im ok waiting longer than that but if the updated estimate for my delivery is now another 5-6 weeks on top as is mentioned above that's beyond bad service. 
I obviously wouldn't have gone sky mobile if known true estimate. 
17 pro max 256gb blue Ireland 

[DH45]

I'm in Dublin. Ordered Pro Max 256gb on 15/9 and absolutely nothing from Sky. They have my money and I have no phone. 

[Yso]

Ordered lavender 17 255gb 4 weeks ago on preorder day within 2hrs and still nothing. This joke ahh company keeps lying to me when I call. Last time is was I'll be in a priority list but that's all cap. 

they've offered 25% off my sim for a year and my first months of the contract free but I'd rather have my phone. 

4 weeks and ZERO contact from sky is u acceptable. At this rate I'm betting I'll be here in a month complaining still. 

[Jessmoomoo]

I'm in Ireland. I ordered iPhone 17 blue 256gb on 29th and just arrived today