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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@LukeMW 

Not a lot of point calling to be honest. Any orders for iPhone 17 devices are likely to be delayed further as this happens every year when a new iPhone is launched.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Chalky29

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Last Saturday. Lucky to get by Halloween bases on horror stories in this thread 

This message was authored by: LukeMW

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Thanks,

 

so you're basically telling me to just sit back and wait until I hear from them, even though that might take days/weeks?

This message was authored by: Pelanty

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Hi I ordered the new iPhone 17 on September 12th but have not received it and received no updates or apologies. I've been with Sky over 25 years. I am going on holiday on Thursday and never imagined I would not have this phone by then. Can you please cancel my order. Thank you.

This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Pelanty wrote:
Can you please cancel my order.

@Pelanty 
l’m afraid you aren’t speaking to Sky Customer Services by posting here. This is a customer ➡️ customer discussion forum where we try to help other Sky customers.

 

You will need to call Sky to see if they'll let you cancel at this stage. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
This message was authored by: Pelanty

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Thanks for your reply - I know that but I wanted to let them know my discontent like many others on here. 

This message was authored by: Yeast

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I ordered the iphone 17 pro max on the 15th. Ive not rang up or anything and received an email saying it will be delivered BY the 11/10. I would just assume that people will receive the phone 4 weeks after order date. 

This message was authored by: Sophielu94

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile


@closet wrote:

I've been with sky for 23 years, and lie yourself pre-ordered the 17 promax on the 12th, recieved an email on the 26th September to expect delivery on the 4th October and guess what no delivery, just in progress. spoke to a nice gentleman at sky just noew and he has told me I should expect it on or before the 9th October. we shall see.

I could pick the same phone up from argos tomorrow 🤔


Do it, I did. Ordered from Argos about a week ago came next day  the exact same phone colour and size that I ordered through sky . Still trying to get them to cancel like they promised but there now saying I have to wait till it leaves there warehouse to be delivered for me to send back to there warehouse which I would have to pay for as it needs to be special delivery to be covered incase of loss or damage .i ordered 1:03 preorder day pm orange 256

This message was authored by: Sophielu94

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

They refuse to cancel they want you to wait till it leaves there warehouse and gets delivered to you for you to send it back to that same wherehouse won't be using sky again  

This message was authored by: Sophielu94

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Someone I know who isn't in the thread was told by sky that some orders are lucky to receive this side of Christmas 

This message was authored by: GymRat1

Re: iPhone 17 Pro Max Estimated Delivery

Hi, did you got your phone or still waiting?

This message was authored by: Bails1

Re: iPhone 17 Pro Max Estimated Delivery

@GymRat1 @I ordered two IPhone 17 pro max, blue and orange.

 

Still waiting and showing as out of stock no delivery details.

This message was authored by: GymRat1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

When did you place the order?

This message was authored by: Kieran131

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I ordered mine on 15th too but not heard anything

This message was authored by: Chalky29

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Dont say that. I ordered 26th September and go away 10th November for a month and have to have it by then.

Delivery estimate  time was 1-2 weeks when ordered and today says more than 4 weeks.

 

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