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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: DecD98

IPhone pre-order delay

Has anyone that pre-ordered the iPhone 17 acctually received it yet? I pre-ordered the air on the 14th and still haven't received any updates. And tbh I am starting to get very aggitated

This message was authored by: TimmyBGood

Re: IPhone pre-order delay

Posted by a Superuser, not a Sky employee. Find out more

@DecD98 wrote:

Has anyone that pre-ordered the iPhone 17 acctually received it yet? 


I've merged your post with the 188 page thread on this topic...

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This message was authored by: Kirsty+Ann

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Had my 17 pro max delivered yesterday, then today get a message from sky and DPD saying my phone will be delivered yesterday. Phone sky and they said that alot of people are recieving 2 of the same iphones instead of one due to an error at the fulfilment centre not correctly scanning to link to accounts. This is why they are having trouble with stock as im guessing not everyone lets sky know and just keeps the 2nd device as not on sky's system record of ever being sent. 

So as the iphone i recieved isnt linked to my account they have said for me to return this one and keep the one being delivered tomorrow as that IMEI is the one linked to my contract. Although i have now recieved compensation for all this trouble and errors caused by sky. 

Im hoping everyone that pre-ordered recieves their devices soon 

This message was authored by: Kartik

Change colour on mobile

I ordered mistakenly silver colour in Iphon 17 pro max i want to change colour 

This message was authored by: Floydianslip

Re: iPhone 17 Max delivery date

@Me106 

 

I've ordered a 17PM direct from Apple and there's a 3-4 weeks delay in delivery, it isn't just Sky who are short of stock it's also Apple the manufacturer.

This message was authored by: caesarome

Re: Change colour on mobile

Posted by a Superuser, not a Sky employee. Find out more

@Kartik 

You will need to call Sky to get them to cancel your order. Ordering another one will see you credit checked again.

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This message was authored by: Xsiany

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Have you had your delivery yet? I'm on the same boat here 😞

This message was authored by: Pallavi1

My order delivery

I ordered my iPhone 17 pro max on 14th of September and i was given expected delivery date of 26th of September but it was changed to 4th of October but it still shows delivery waiting for dispatch. When an i going to receive my order 

This message was authored by: caesarome

Re: My order delivery

Posted by a Superuser, not a Sky employee. Find out more

As customers here only @Pallavi1 we can't answer that.

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This message was authored by: Sophia27

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Does anyone know when my pro max will be of back order been 2 weeks now 

This message was authored by: Daniel0210

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Posted by a Superuser, not a Sky employee. Find out more

@Sophia27 wrote:

Does anyone know when my pro max will be of back order been 2 weeks now 


@Sophia27 

I presume you mean 'off back order' there so the answer is no. As we’re customers we have no insight into current stock levels or any delivery timescales. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards and NOT via Direct Messaging

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This message was authored by: xAmyyK

Re: IPhone pre-order delay

I ordered mine on the 26th Sept and it just says coming soon and it's on back order. 

This message was authored by: Catface99

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Mine ain't coming been lied too again 

Cat
This message was authored by: Daryld931

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Unless you have the DPD email you just need to wait it out. 

This message was authored by: Regina5

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I ordered an iPhone 17 but there is zero information about when I will get delivery 

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