Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

[sdc27]

I pre-ordered iPhone 17 Pro Max, Silver 1TB on the 12th at around 1:10pm ish and still no update. Some of you guys have received emails regarding delivery with DPD but I haven't received one update since the 12th.

Has anyone with the same order/phone received theirs? I don't even have an estimated delivery date it just says coming soon. 

[Emmanie]

I'm on the phone right now psyching myself up for making a complaint wish me luck 

[Taz82]

I've put a complaint in and a manager is supposedly calling me tomorrow!

They won't do anything 😒

[SarahBW1]

@Emmanie 

Good luck, make a complaint for all of us too lol

Let us know what they say

[Jordan68]

I've now just had a email about my sky movile sim being complete but still no delivery date on the phone 

[JaseHoare]

I'm just getting this, says in progress, when you check tracking on DPD, it says they've received the order details but not the parcel,  rang SKY to ask whats going on, they said its out for delivery today, but I cant track it, sat in waiting all day so I asked again, if its going to be another day, thats fine, at least I'm not waiting in all day so please tell me if its going to be delivered today, they answered yes it is, but I have ZERO confidence in it happening,  I think Sky are about to lose my business, Grrrrrr !

[ClareJ82]

@Emmanie I'm on hold. 15 min wait and anger building by the minute 

[Lilz1293]

Got mine this morning absolutely love it 😻 hope everyone's else's comes soon! So far the camera is insane! 

[Wurst1]

@sdcsdc Apologies if it sounds a bit obvious but have you checked your tracking on the Sky app and 'My Messages' on the Sky app?

I didn't receive any emails at all, but my tracking on the app updated and had a link to DPD tracking. I also had a messages in 'My Messages' about my order that I didn't get via email.

[cath7112]

Just spoke with sky customer service they couldnt care less......just says from 3rd oct cant do nothing about it 

[Taz82]

They have told me 2 weeks delivery 😡 

[Jordan68]

WOW so I got told it would be delivered the 19th and then the 26th and NOW I GOT A MESSAGE SAYING IT WILL BE HERE BY THE 4TH OF OCTOBER !!!!!! I ordered it at 1:35 pm 

[Becky144]

All they say is 'oh well it's an estimate not a guarantee' they know damn well they're implying it'll be with you on launch day, even apples own delivery window is now mid October and not available for store pick up 

[SarahBW1]

@Taz82 

Which phone did you order? 

[Taz82]

17 Pro Max in Orange