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This discussion topic has been answered Discussion topic: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

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This message was authored by: Nasirhilton

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Never mind I've been seeing everybody worrying about delivery and mine just popped up saying it's coming tomorrow.

This message was authored by: jrippon779

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Nasirhilton that gives me hope because I got an email from DPD saying they are expecting it so hoping comes tomorrow. Wasn't sure if they delivered on saturday for this

This message was authored by: SNX1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

did you just get the notification now?? I'm waiting to be told about the updated delivery dates

This message was authored by: kuro

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Are you uk based ?

This message was authored by: jrippon779

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I'm in NI

This message was authored by: Emmanie

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Just called them and they still can't activate my eSIM and when I asked when my iPhone air will arrive she said anytime from today onwards. Not very helpful could be a day a week a month or a year ..... 

This message was authored by: kuro

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

**bleep** just got a email say my order has been cancelled  .

This message was authored by: Emmanie

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@kuro @SERIOUSLY? with no explanation? 

This message was authored by: Lillian95

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Finally got into my account (wifi wasn't working so gave data a go 🤦‍♀️) in my messages says 4th October for pro max orange 2tb 😭 gonna have the cases off temu before I get the phone, what's point of preorder just make the phones and sell them then ship out its not difficult 

This message was authored by: Brad8918

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

** Update**

 

just received a call from Jonathan a back office manager (dispatch).

 

My iphone he had confirmed that their system for order processing had a glitch and their dispatch process was different to usual with no order by order basis. It was whatever came through. 

My order was due for manifested to be dispatched today for same day delivery and he cannot tell me why it never got sent. 

iPhone PM stock has now run out and will not be replenished untill 4th of October.

any people that has received a notification for any eairler than this will be contacted to amend their dispatch date for after the 4th of October.

 

I was told to Email sky with a official complaint (I've done so) and received an email back with a heavy discount of my contract & a £100 voucher to use on Amazon (be good to get case and new charger). 
I will receive a call later today with a update on my dispatch date as there is stock available from Apple and their checking to see if they can get it allocated to my directly from Apple rather than being dispatched from sky. 

Will keep this updated. 

This message was authored by: Tomtom2

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Brad8918 Where do you send the email to? 

This message was authored by: SarahBW1

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@Brad8918 

 

Yeah please let us know the email.

This message was authored by: Dfountain22

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

@JBrad89 woah that's good! I just called and made a formal complaint. They wouldn't put me through to a manager and the best I got was £10 credit on my account so my first monthly data SIM package is free. Mine did arrive today in the end so I'll take it, but the service has been absolutely horrific.

This message was authored by: ClareJ82

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

I literally order mine at 1oclock on 12th. I've had no emails and app still says coming soon. I called this morning and they've said delivery between 1-5 today but tbh I'm not following confidence seeing all these comments 

This message was authored by: Keavy-Leigh

Re: Apple iPhone 17 range and iPhone Air available for pre-order on Sky Mobile

Just received my phone 🤩 hope you all get yours soon 🤞🏻

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