Come on ladies and gents, Think we all just need to have a bit of a breather, the delivery problems aren't the Sky employees faults. Lying to you well yes that is their faults but I'm 101% sure that they are getting absolutely bombarded every single day by thousands in the same position ask yourselves would you also be saying anything that ends the relentless endless messages and calls? At the end of the day it all boils down to the fact Apple put a product out and didn't have enough back stock to fulfill the demand (they do the same thing every year) I've ordered a phone from here and a phone from EE and it's exactly the same situation across both companies.
I get it you've all ordered nice new shiny mobile phones, some of you need them desperately, some of you do not. But things could be a lot worse.. my wife is waiting on a delivery of a blood glucose machine that has been promised for over 2 weeks now and still hasn't shown up, now that is something worth stressing over!
believe me when I say (having gone through this year in year out) your phones won't take another 4 weeks to come. They will be with you soon and generally speaking once they start to drop in it flows nicely .. personally I think it's apples way of not wasting money in production, they only produce so many phones, wait for all the orders to come in , see how much demand there is then start really pumping the phones out as fast as possible that's why you get a sudden rush of devices all at once a couple weeks after release day in general.
Stop getting mad at call centre agents or live chat agents that are more than likely sat in a third world country getting paid less a day than what we would spend on a cup of tea and a sandwich. They will be dealing with 100s of chats at a time, 1000s of customers and don't have any real information to share with you other than trying to tell you what you want to hear.
trust me when I say a call centre agent in Pakistan or India is not going to have any real clue about the logistical delays of skys supply chain in the UK and even if you manage to get through to the call centres in Leeds or Glasgow or livingstone they are still going to have the same problem, it's not going to be like they can just pop downstairs and check the stock levels, they will have the same access to information that the sky website pulls through regarding stock. It's all automated.
Hopefully you can all chill out keep a smile on your faces and build up that excitement for your new phones coming and if you think it's bad that other people are getting theirs before you then just wind them up when your battery percentage is on more than theirs because your phone is newer 🤣
enjoy your evening all and I hope you do all receive your devices soon and just remember there is a lot worse problems to have!
Apple iPhone 16 range now available for pre-order on Sky Mobile
