Apple iPhone 16 range now available for pre-order on Sky Mobile

[SamM123]

My order is saying in progress with no delivery date and I haven't had an email saying the delivery date just an email saying they will email me saying it will be delivered to my address, I thought maybe they haven't completed the second hard credit search yet but I've messaged sky and they are saying the credit checks are all done and the order is confirmed, how come I've not received anything in the way of an estimate for delivery? Anyone else had this or can anyone share their order confirm email so I can see how it differs from mine? 

[champagneslay]

Have you got an order confirmation for the order? I had one about 8 hours after I got my preorder which stated at the first line 

'Your order will be delivered on 20th September by our courier' 

[Stu3]

Check your messages on your sky account 

[SamM123]

This is what I've got - I got three emails the first titled "Your key information about Sky Mobile" the second being "Thank you for ordering with Sky Mobile" and the third being "Your Sky Mobile Order Confirmation" the third email starts like this (the x's are where I've removed my address)

Hello Sam,

Great news - your new device and SIM(s) will be delivered by courier to X, X X X

You'll receive, text and email updates from the courier about your delivery, so keep an eye out for these.

Please note that e

[champagneslay]

but you had no date of when it's going to arrive? that's really weird... 

[SamM123]

Yep no date at all. Does it mean I'm still waiting for the second credit check or something? Despite what CS say? 

[champagneslay]

It could be mine says the same but with a date but as of today i'm not sure what to believe. Have you spoke to anyone on chat? 

[SamM123]

Yeah spoke to them on chat this is what they said 

 

[champagneslay]

Very weird that, not sure what to suggest. You know in your messages on sky app - does it say anything in there? 

[SamM123]

Under the order it just says coming soon

[Stu3]

Same hopefully tomorrow it will update 

[champagneslay]

I reckon tomorrow you should be good. 

[Mark8t6]

@SamM123 it all depends on the what you ordered, colour, GB size, date and time of order. It is strange that you haven't been given a date on your email confirmation

[champagneslay]

mine says this - 

 

 

[Mark8t6]

That's just a summary of your products. Click on your account and then orders where it will show delivery updates