Apple airpods max

[peter-marlow+1966]

Order  Apple airpods max and this is showing  on my orders 

•  any body  no what it means ? As everything  went through  ok 

[GD1]

@peter-marlow+1966  If it says action required have you clicked on view?   It should advise you of what you need to do.

[peter-marlow+1966]

I did the first one line everything  went through  OK signed the credit agreement checked the order  and said action required  so i phoned  sky and we did the order over the phone  everything  went through  fine again  signed the credit agreement  agreement  they could see it had all gone  through  but again  checked the order  on line  and again  it says action  required  

[peter-marlow+1966]

It said to contact  them which i have  but now have  2 orders that say the same thing 

[GD1]

@peter-marlow+1966  You need to do as they have asked and contact them.

[GinnyWeasley]

Hi.

I am having the same problem. Did yours get delivered in the end?

[peter-marlow+1966]

Yes i did thank-you 

[GinnyWeasley]

Good afternoon, Peter. Thanks for replying. 

Did you have to re-order for them to get delivered or did the escalation team push the order you already placed through?

My order is stuck on Action Required and was told it will be escalated and I should hear back in a few days. I don't want to order again as the same thing will happen 

Thank you

[peter-marlow+1966]

Yes i  did have to reorder them