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Discussion topic: Account showing credit

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Jacqui48
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This message was authored by Jacqui48 This message was authored by: Jacqui48

Account showing credit

‎01 Jul 2024 11:45 AM

Why is my account showing credit have I overpaid? Can I get it back?
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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Account showing credit

‎01 Jul 2024 11:48 AM

Posted by a Superuser, not a Sky employee. Find out more

@Jacqui48 

As we are customers on here we can't see your bills. Have you made an unnecessary manual payment when you have a direct debit or card payment set up? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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