Discussion topic: Account restricted

This message was authored by: Viewer73 · ‎17 Aug 2025

You keep telling me that my account is now restricted and that I need to make a payment to get it working. No idea why. I have now sent a minimal £1.50 payment but still nothing. No emails of explanation. Nothing. Please let me know what you expect me to do?

This message was authored by: SKY1992bf · ‎17 Aug 2025

@Viewer73 We're fellow customers not sky support

are your services actually restricted ie unable to make calls

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others
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This message was authored by: caesarome · ‎17 Aug 2025

@Viewer73

Ignoring the restricted mesasage, is your mobile working ?

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Discussion topic: Account restricted

Account restricted

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