sky go quits before loading intel imac running os monterey

[hi+zeffy]

I hope someone in the community can help.

I have an Intel iMac 27-inch running OS Monterey. It has worked great for tears and I have checked my system is compatible with Sky Go. Last couple of months the app started crashing and just won't load. I've read many posts and have tried uninstalling, downloading the app again, and re-starting my Mac, but the crashes continue. 

I mainly watched Sky Go on my iMac and now my wife has suggested canceling out the whole package of TV/Phone/Broadband, as it we are really unhappy that a fix hasn't been issued and our previous post wasn't answered. 

Our package is around £140/m and we've been with sky for around 20 years.

I hope a sky rep can step in and help. 

Most of the content we watch is available on freeview of other sites so it would be a shame and a loss to SKY

Thanks for reading

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[bewtender]

This is the same issue with me. Been going on for months and months. Can I please get a Sky Expert to contact me as well.

[Lisa-P1987]

We are still looking to help you hi+zeffy . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks