Sky Go App for Windows 11 not working properly

[GwenBayston]

We have a new Lenovo IdeaPad Slim 3 computer, running Windows 11. When we try to use the Sky go app on the computer it does not work properly.

We can get the video playing but the the app will not let you go to full screen properly. The volume control stays on screen about halfway up, you cannot change volume, and cannot shut it down very effectively.

This is very frustrating, we have an old Lenovo computer, running Windows 10, the app works perfectly.

I have uninstalled, installed the App a number of times. I have also deleted all the downloaded files in Users/AppData/Roaming as well, a number of times, but the same issue continues.

[TBi]

I have the same issue on windows 11. Worked ok'ish on windows 10.

[lettice]

I tried Sky Go on my Lenovo IdeaPad Slim 3

Starts up ok, but after playing about a minute of any On demand it freezes.

Find when playing a live channel, cannot go back or change volume level.

It just again freezes.

Does this every time.