20 Oct 2023 11:17 AM
I pay for TNT via sky but it wont let me watch via sky go?
20 Oct 2023 11:21 AM
Posted by a Superuser, not a Sky employee. Find out more@TheCaptain What if any error message are you seeing
21 Oct 2023 07:16 AM
1410. upgrade subscription. any ideas would be helpful as I dont know why I cannot watch on SkyGo
21 Oct 2023 10:06 AM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.
21 Oct 2023 10:42 AM
Posted by a Sky employeeHi there! Thank you for escalating this. We have sent an invite to TheCaptain.
23 Oct 2023 10:43 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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