23 Oct 2023 11:41 AM
Using Sky Go app on my ipad I am receiving the error code 50-09-507 when trying to open some channels. Channels upto 136, More 4 HD are working fine but from 137 the error code comes up. This has only happned today.
I have rebooted the Q box and reinstalled Sky Go on my ipad but neither has resolved the issue.
Please advise
23 Oct 2023 01:16 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have multiscreen on your package ?
23 Oct 2023 02:15 PM
Hi there, thanks for replying.
Yes I do
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