03 Jul 2023 11:18 PM
Ok so I have an issue whereby I can only use the app if I disconnect it from the Sky Q box. Therefore when home I don't have access to BBC or recordings.
is there a fox for this. Tried deleting the app and installing again but same issues arise.
When connected to the Sky Q box I can all channels and recordings but just get a spinning wheel then an error.
04 Jul 2023 10:55 AM
I do however I have fixed it. I rebooted my router and then reactivated Sky Go via the box. Then restarted the apps on all my devices. Works now
04 Jul 2023 09:48 AM
Posted by a Superuser, not a Sky employee. Find out moreDo you have a multiscreen subscription ?
04 Jul 2023 10:55 AM
I do however I have fixed it. I rebooted my router and then reactivated Sky Go via the box. Then restarted the apps on all my devices. Works now
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