Sky Go macOS app does not open after latest update.

[thegreenster]

Sky Go won't install on my new MacBook Air M3 running Sonoma 14.5?
- I downloaded the installer from SKy website

- the blue line of installing gets to the end then it all disappears

- Anyone know what I can do? (some mentioned Rosetta 2 - I'm new to macbooks & I'm wary of downloading unknown things)

Thank you

[thegreenster]

ANY update on this?

Sky Go won't install on my new MacBook Air M3 running Sonoma 14.5?
- I downloaded the installer from SKy website

- the blue line of installing gets to the end then it all disappears

- Anyone know what I can do? (some mentioned Rosetta 2 - I'm new to macbooks & I'm wary of downloading unknown things)

Thank you

[Roat]

Best advice is to give up until an update comes. 

[ApOphis]

Visto che non permette di postare gli errore ne ho fatto un file .doc

Anche io sono un utente di SkyGO Italia!

https://we.tl/t-3xxkWcVT6u 

[FifiFlowertot]

Download the previous installer from here 

https://desktopclient.ott.sky.com/skygodesktop/GB/production/23.5.1/SkyGo_production_23.5.1_gb_produ...

and let it update - it may want to freshly install Rosetta so just say yes and then it should work. Just don't then update to 14.6 (I turned off updates in settings to stop it)

[ApOphis]

Install, load the program, see an update, download, install it... and loop again!
It will already be 7 times that he does it ....

[ApOphis]

Ho visto che hai linkato la versione GB...
Disinstallato, e reinstallato dal link seguente, ho modificato i GB coi gli IT...

https://desktopclient.ott.sky.com/skygodesktop/IT/production/23.5.1/SkyGo_production_23.5.1_it_produ... 

Scaricato, installato...

Ma stessa cosa di sopra, vai in loop!

[ApOphis]

I saw that you linked the GB version...

Uninstalled, and reinstalled from the following link, I modified the GB with the IT...

https://desktopclient.ott.sky.com/skygodesktop/IT/production/23.5.1/SkyGo_production_23.5.1_it_produ... 

Downloaded, installed...

But same thing above, go in a loop!

[FifiFlowertot]

My last post is for people running Sanoma 14.5 - anything later and it won't work

[ApOphis]

Aaaaah!!!
I have to go back from my 14.6 to 14.5....

14.6 so it is not supported!

[tagney12]

14..5 doesn't work either. That's what I am using. 

[FifiFlowertot]

If you're on 14.5 and follow the instructions to remove any previous installs and then use the old installer it has worked for me several times now

[tagney12]

I will give it a try, thanks

[thegreenster]

Has anyone heard about when SKY will sort this?

[jlolol]

this thread is now an absolute MESS thanks to mods merging topics that are not the same issues. i now have no faith this will ever get fixed because the original issue seems to have been forgotten.