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Discussion topic: Sky Go Not Working

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This message was authored by: NatWilson

Message posted on ‎23 Feb 2023 03:56 AM

Sky Go Not Working

Hi, I'm a brand new customer (eagerly awaiting my new tv to be delivered)

 

I'm trying to log into the sky go app for the first time - on an iPhone 13 pro - but it's saying there's a technical error. 

Can anybody help me please? 

thank you 

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎23 Feb 2023 09:50 AM

Re: Sky Go Not Working

Posted by a Superuser, not a Sky employee. Find out more

Are you using anything like the privare relay function on your iPhone if so try disabling it.

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This message was authored by: NatWilson

Message posted on ‎23 Feb 2023 10:34 AM

Re: Sky Go Not Working

Hey, thanks for your reply 🙂

 

I've checked my VPN is disabled and cleared my cache. 

Checked my iPhone software is up to date, restated my phone and re

downloaded the app. 

It allowed me to log in once as I could see the tv guide but nothing would play and I haven't managed to get in since. 

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