Sky Go Error

[Banana9989]

I told you 🙂

[RFS123]

@Banana9989 

I can only see a yellow triangle.  Is that the same as you posted above? We need to see the Windows settings.   If you follow what I asked you to do, you should see something like this - it's the build number we need to know. 

Edition Windows 11 Home
Version 25H2
Installed on ‎18/‎09/‎2025
OS build 26200.8875
Experience Windows Feature Experience Pack 1000.26100.334.0

[caesarome]

@RFS123 

You should be able to see the image now.

[RFS123]

@Banana9989 

It shows you are on the same level as I am, the last Tuesday's patch update before the MS update that caused the problem so you should not be having this problem.  What issue are having with Skygo?  This topic is about the program failing to start with a 0xC0000045 error. 

If you're able to show me the Skygo settings then you must be able to run Skygo?

[Banana9989]

THis error on what I have subscriptions to

This to other channels that I do not subscribe to

Or this:

[Banana9989]

"If you're able to show me the Skygo settings then you must be able to run Skygo?"

Yes I can run Sky Go, but cannot see any channels. No channels. None.

[caesarome]

@Banana9989 

Are you logged in with the correct ID/username ?

Something else to try is to go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.

[microcat36]

You are having a completely different issue to the rest of us.

Try.

• https://helpforum.sky.com/t5/Sky-Go/Sky-go-is-currently-unavailable-Please-try-again-later-1304/m-p/...

[Banana9989]

Yes I've done all this several times. No dice.

[caesarome]

@Banana9989 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.