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Discussion topic: Sky Go Error - Please try Later Error 1304

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This message was authored by: Martyn74

Sky Go Error - Please try Later Error 1304

So have tried the various remedies suggested to get access to Sky Go when not at home and end up always ending up with this error code.

 

Where to next????

 

Thanks

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This message was authored by: caesarome

Re: Sky Go Error - Please try Later Error 1304

Posted by a Superuser, not a Sky employee. Find out more

@Martyn74 

Do you have a TV subscription from Sky ?


If so make sure you are logged in with the correct ID/email


Something else to try is to go to skyid.sky.com/signin/skycomlinked and enter details when it asks for your postcode. Account info will then be activated so try Sky Go again.

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This message was authored by: Martyn74

Re: Sky Go Error - Please try Later Error 1304

Thanks for the speedy response but sadly it hasnt managed to resolve the issue...........so still the same error message............

This message was authored by: caesarome

Re: Sky Go Error - Please try Later Error 1304

Posted by a Superuser, not a Sky employee. Find out more

@Martyn74 

Have you tried logging out of the Sky Go app then going here:

 

https://skyid.sky.com/signin/skycomlinked

 

Reboot the device the app is on then open Sky Go and sign in again ?

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This message was authored by: Martyn74

Re: Sky Go Error - Please try Later Error 1304

Yes, I have tried this too....

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This message was authored by: Martyn74

Re: Sky Go Error - Please try Later Error 1304

Can you advise where do I need to go to deal with this issue please 

This message was authored by: caesarome

Re: Sky Go Error - Please try Later Error 1304

Posted by a Superuser, not a Sky employee. Find out more

@Martyn74 

You will need to call Sky to see if they can help you.

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This message was authored by: Martyn74

Re: Sky Go Error - Please try Later Error 1304

Thanks again for your help....

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