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Discussion topic: Connection issues

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Avatar for AS60
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This message was authored by: AS60

Message posted on ‎06 Aug 2026 08:02 PM

Connection issues

I have recently upgraded to Sky Full Fibre but now I can't access my Sky Go app. It says there's a connection issue

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎06 Aug 2026 08:12 PM

Re: Connection issues

Posted by a Superuser, not a Sky employee. Find out more

@AS60 

What device is the Sky Go app installed on ?

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This message was authored by: robnnikki

Message posted on ‎06 Aug 2026 09:57 PM

Re: Connection issues

Uninstall and reinstall or check to see if it needs a update
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