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This discussion topic is read only This discussion topic has been answered Discussion topic: Sky Go Error 10 or 3-22

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This message was authored by: CraigPar

Re: Sky Go Error 10 or 3-22

Same problem error code 10 on 4 different devices.

This message was authored by: Em37

Re: Sky Go Error 10 or 3-22

Same here....

This message was authored by: Stuart55

Re: Unknown error code

Hi Kev any updates the Chase starts in 4 hours! Thx

This message was authored by: Jasonfunfair

Re: Unknown error code

Is it fixed #kevNewMedia
This message was authored by: TimboClaret

Re: Unknown error code 10

New to sky stream and whole home,and have downloaded sky go app onto IPad .  I get the tv schedule but then get "error code 10".

This message was authored by: Saucepans

Re: Sky Go Error 10 or 3-22

I thought it was my new phone! Can get news but that's it too.

This message was authored by: littlemissd13

Re: Sky Go Error 10 or 3-22

Could we get an update on this please Sky?

This message was authored by: PMcG1

Re: Unknown error code

@KevNewMedia what is the chance of an update on this issue? 

 

it has been 4.5 hours, i'm sure many people still  can't connect to sky go and now my minibox will not connect to my Sky Q box as well.

This message was authored by: MarkGoldsmith

Re: Sky Go Error 10 or 3-22

Posted by a Superuser, not a Sky employee. Find out more

@littlemissd13 wrote:

Could we get an update on this please Sky?


You generally won't get regularly updates from Sky, that isn't how they currently work.

 

Once there is a fix or workaround confirmed for an issue, a member of the Sky Community Team will post a further update on this thread to let the community know.

Sky Stream and Sky Broadband customer

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Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by: Craig01

Re: Unknown error code

Hi Kev,

 

I may have missed any follow-up, but do you know when the issue will be resolved? I am still getting the error code on all devices. 

This message was authored by: SimonH99

Re: Unknown error code

Hi anyone at Sky - do you have an update when this issue will be resolved?

This message was authored by: Narly1o1

Re: Sky Go Error 10 or 3-22

Time to spam twitter methinks

This message was authored by: Tom2sharp Answer

Re: Sky Go Error 10 or 3-22

Think it's been fixed. Thanks all.

Did this answer not help you?

This message was authored by: Stuart55

Re: Sky Go Error 10 or 3-22

It has thanks all good work

This message was authored by: MarkGoldsmith

Re: Unknown error code

Posted by a Superuser, not a Sky employee. Find out more

@SimonH99 wrote:

Hi anyone at Sky - do you have an update when this issue will be resolved?


See the post two abouve yours

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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