Sky Go App Continue Watching tab gone

[Skybeliever]

When I opened the Sky Go app on mobile today I noticed that the 'Continue Watching' section is gone from the home page. Is this an error or a new update?

I can't understand the reasoning behind removing this as I can't find or be bothered to go looking for, because I shouldn't have to, the programmes that I've been watching. I don't have time on my break times in work to go trawling through the app to find what I want to continue watching.

Please fix this.

Thanks

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[kmh1305]

Mine has done the same, did you get any resolution to this? 

[Lisa-P1987]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Annoyed33]

This is true in my case too!

Dont understand why we need individual escalations surely this should be resolved for all!

[Skybeliever]

Well now it's a funny thing but since I posted my message last night the 'Continue Watching' came back on my phone today after I searched for the programme that I wanted to continue watching (the new Bergerac, pretty good btw).

The other programmes that I was watching haven't come back and will probably only come back after I've searched for them and watched them. But the main thing is that it will be working the way it was again.

'Curiouser and Curiouser!' as someone said!!

[kmh1305]

So strange, it's back on mine too!!

[AndrewF_UK]

---

@Annoyed33 wrote:

This is true in my case too!

Dont understand why we need individual escalations surely this should be resolved for all!

---

Sometimes an individual escalation gives them an opportunity to investigate a bit more thoroughly and then if it's a wider issue everyone benefits. 

[NoL40]

When I open up Sky Go on my iPad I can no longer see the Continue Watching rail.  This is very annoying as I have to restart the previous film or series.  Can you reinstall the Continue Watching rail, please. 

[caesarome]

@NoL40 

There is already a topic on this so I have moved your post to it so you can see that apparently there have been issues with this today.

[NoL40]

Thanks for your message, as yet, no one has contacted me and my issue isn't resolved 

[Frustrated36]

Mine is exactly the same too. 
extremely annoying as i had so many shows on this too

[caesarome]

This can be reported to the apps team at Sky via this email address - apps@sky.uk

[Racso40]

Looks like lots of others are having the same issue with the "Continue Watching" tab/row suddely dissappearing from the Sky Go home page.

This is so incredibly annoying, especially as the app is not the quickest and easiest to navigate through to get to your ongoing programmes you like to watch! Hopefully enough of us are complaining that this get's resolved and restored quickly! 

[Rv3]

My issue is the same and not resolved. Can someone help me please