Discussion topic: Unable to set device pin
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‎31 Mar 2025 01:55 PM
I have in the last few days setup my new Sky Stream package as a new customer and have tried to use Sky Go on my phone but its asking me to establish a device pin; however the link mentioned in the app and also when searching on here do not allow me to do this.
I can see the primary device which is the puck and when clicking manage this device it lists the details but nowhere to set the pin.
Under the devices I can see my phone listed under Sky Go devices but still nowhere to set a pin.
Any ideas as at the moment I cant watch much via Sky Go!
Thanks
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‎31 Mar 2025 01:57 PM
Posted by a Superuser, not a Sky employee. Find out moreIt should be this link that you need:
https://www.sky.com/productsettings/tv/parental-controls
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