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This discussion topic has been answered Discussion topic: Remote record not working with Sky Go App

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This message was authored by: 2confusing4me

Re: Remote record not working with Sky Go App

I uninstall and reinstalled the Sky Go app. Still getting the error message. Sky say its because I have Sky +HD and remote recording  works with Sky Q. As recently as 4 weeks ago, it worked fine, so I have no clue when exactly this change came into effect. The joke is: I can remotely record to my Sky+HD box from my Lenovo Thinkpad (make that make sense!) 

I'm sure Sky will stop responding to me soon. We just keep flip-flopping back and forth. It's exhausting.

This message was authored by: Hoppy22

Sky Go

Sky Go, has suddenly stopped working, nothing has changed in my equipment, or set up, getting this error message. when i try to record from Sky Go TV Guide,, have uninstalled and reinstalled app, rebooted box, using Android phone in Sky Go, still the same,

" Something went wrong  Record request not sent, please try again "  OK

This message was authored by: caesarome

Re: Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@Hoppy22 

I have moved your post to the topic at hand as there does seem to be an issue for some at the moment especially if you are using an android device.

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This message was authored by: Samraj Answer

Re: Remote record not working with Sky Go App

Posted by a Sky employee

Hi, everyone.

 

Thank you for bringing attention to the issue and contributing to this discussion.

 

I can confirm the Sky Go team are actively investigating this issue.

 

For now, I'll mark this post as the answer so everyone's aware it's being investigated.

 

I'll share any additional updates in this discussion where available.

 

Thank you.

Samraj
Sky Community
Community Manager

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