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Discussion topic: PlayStation SkyGo not working

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Cloggs81
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PlayStation SkyGo not working

‎17 Oct 2022 09:59 AM

Hello there, my package includes skygo, which I can get on my phone and pad, however this morning I can sign in on my PlayStation but it won't let me view anything. It's telling me to purchase the sky go extra package. It was working yesterday so I'm confused. 

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TimmyBGood
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Superuser
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Re: PlayStation SkyGo not working

‎17 Oct 2022 10:14 AM

Posted by a Superuser, not a Sky employee. Find out more

@Cloggs81 

 

As described on their help pages, 'TV from Sky' on a console requires Go Extra, Multiscreen or Whole Home.  this appears to be happening to a lot of console users.

 

https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with 

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Cloggs81
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Re: PlayStation SkyGo not working

‎17 Oct 2022 10:32 AM

Thank you for your reply. I'll have a look into this. It worked before so I'll investigate it 👍🏻👍🏻. Been with sky for years, diamond viewer. 

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