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Discussion topic: Not working

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This message was authored by Debbieburns26 This message was authored by: Debbieburns26

Not working

I can't watch anything as it's sayin there's a technical fault, try again later.
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

Have you rebooted the device you are running Sky Go on?

 

What have you tried to rectify this?

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Debbieburns26
Topic Author
This message was authored by Debbieburns26 This message was authored by: Debbieburns26

Re: Not working

I've tried everything, this has been going on for the past 3 days.
This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

@Debbieburns26 wrote:
I've tried everything, this has been going on for the past 3 days.

It is impossible to try "everything" otherwise you would have fixed your issue, without specifying what you have tried people will just give you instructions you have already tried which helps no one 😞

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by caesarome This message was authored by: caesarome

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

@Debbieburns26 

What device do you have Sky Go installed on ?

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Debbieburns26
Topic Author
This message was authored by Debbieburns26 This message was authored by: Debbieburns26

Re: Not working

I have tried EVERYTHING. It works for a few minutes then goes off saying there's a technical error try again later.

This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

@Debbieburns26 wrote:

I have tried EVERYTHING. It works for a few minutes then goes off saying there's a technical error try again later.


If that were true then why not just give up as no one can have any different suggestions as you have tried EVERYTHING!!!!

 

Anyhow will still don't have enough information to work with as we don't even know what device you are using 😞

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by caesarome This message was authored by: caesarome

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

@Debbieburns26 


@caesarome wrote:

@Debbieburns26 

What device do you have Sky Go installed on ?


 

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Debbieburns26
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This message was authored by Debbieburns26 This message was authored by: Debbieburns26

Re: Not working

R u calling me a liar

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Not working

Posted by a Superuser, not a Sky employee. Find out more

@Debbieburns26 if you want assistance from other members of this community you are going to have to give us more information than it just doesn't work and you have tried everything.

 

If you tell us what you have already tried ( and thus didn't work) it will help community members potentially understand what the problem may be and help suggest a solution.

 

Also as requested a couple of times in this thread already by @caesarome if you have provide details on the device you are running Sky Go on it will also help people provide useful advice.

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