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Discussion topic: No BBC on skygo

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This message was authored by Johnrk3002 This message was authored by: Johnrk3002

No BBC on skygo

Why can I not get BBC on skygo, I have checked every channel and it is not there.

i cannot believe that I need to go someuelse to get programmes which I would expect to be within my subscription.


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This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 unfortunately thats a decision made by the BBC, to not allow the broadcast on its channels "on the go" via an app that isn't the BBC IPlayer.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

Try BBC iPlayer

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Johnrk3002
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This message was authored by Johnrk3002 This message was authored by: Johnrk3002

Re: No BBC on skygo

Thanks Annie

i just don't think it's good to be away and jumping from one app to another to look at the tv guide, I changed from Virgin to sky and this is disappointing 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith Answer

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 unfortunately thats a decision made by the BBC, to not allow the broadcast on its channels "on the go" via an app that isn't the BBC IPlayer.

Sky Stream and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 wrote:

 

i cannot believe that I need to go someuelse to get programmes which I would expect to be within my subscription.


It's in the interest of the BBC to drive as much use as possible to iPlayer so that they can justify the significant chunk of Licence Fee income which goes to support it: BBC content playback in Sky Go wouldn't serve that purpose.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 wrote:

 

I changed from Virgin to sky and this is disappointing 


Are BBC channels in the Virgin TV Go app?  I don't see any mention of them.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Johnrk3002
Topic Author
This message was authored by Johnrk3002 This message was authored by: Johnrk3002

Re: No BBC on skygo

Yes, all BBC channels are on the Virgin go app

This message was authored by caesarome This message was authored by: caesarome

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

If you are a Sky Q customer with multiscreen then you can view the channels via the Sky Go app when it is connected to your box.

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

If you are a Sky Q customer with multiscreen then you can view the channels via the Sky Go app when it is connected to your box.


Does that not go against the name Sky GO, it should be Sky STAY 🙂 😈

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
Johnrk3002
Topic Author
This message was authored by Johnrk3002 This message was authored by: Johnrk3002

Re: No BBC on skygo

Can I clarify, sky have told me that BBC is on sky go but not at 101, unfortunately my sky go does not include the numbers they suggest, see their response below

 

I wish to inform you that if BBC 1 HD is not 101 for you then look from 951 onwards for it and for BBC 2 HD if it isn't on 102 then look at 802 for it.

This message was authored by caesarome This message was authored by: caesarome

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 

That only applies if:

 

You have set the TV Guide to record on Sky box or as I said before the app is connected to your Sky Q box if you want to watch the channels live.

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This message was authored by Laing1 This message was authored by: Laing1

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 wrote:

Yes, all BBC channels are on the Virgin go app


@Johnrk3002 The BBC channels maybe on VirginTVGo whilst you are at home but according this post on   the Virgin forum whilst away from home you cannot watch the BBC channels 

 

Sky is the same apart from the fact that you need multiscreen to allow Sky Go to connect to your Q box which then allows you to watch the BBC channels whilst at home and whilst away from home you can only record them

 


I may be a Sky Superuser but I am still just a Sky customer

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Johnrk3002
Topic Author
This message was authored by Johnrk3002 This message was authored by: Johnrk3002

Re: No BBC on skygo

BBC channels are all on Virgin go all of the time, we regularly watch BBC in our Motorhome on sites on an iPad with no problems. 
sky are saying that they are on sky go but not at the normal place, yet they are not on mine, I am new to sky and expected to be able to watch BBC on the app. Obviously this is not the case, I will live with this but appears to me that it is not something that it is most likely a problem with the app.

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: No BBC on skygo

Posted by a Superuser, not a Sky employee. Find out more

@Johnrk3002 wrote:


sky are saying that they are on sky go but not at the normal place, yet they are not on mine, 


BBC channels are not found in Go for Q subscribers when away from home, and not at all for Glass & Stream users.

 

This is a different topic to the 'out of normal place in the EPG' thing, and also different to remote recording for Q users.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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