This discussion topic has been answered Discussion topic: No BBC on skygo
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Message posted on 16 Feb 2024 03:35 PM
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Why can I not get BBC on skygo, I have checked every channel and it is not there.
i cannot believe that I need to go someuelse to get programmes which I would expect to be within my subscription.
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Message posted on 16 Feb 2024 04:04 PM
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@Johnrk3002 unfortunately thats a decision made by the BBC, to not allow the broadcast on its channels "on the go" via an app that isn't the BBC IPlayer.
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Message posted on 16 Feb 2024 03:37 PM
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Re: No BBC on skygo
Try BBC iPlayer
Message posted on 16 Feb 2024 03:46 PM
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Re: No BBC on skygo
Thanks Annie
i just don't think it's good to be away and jumping from one app to another to look at the tv guide, I changed from Virgin to sky and this is disappointing
Message posted on 16 Feb 2024 04:04 PM
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@Johnrk3002 unfortunately thats a decision made by the BBC, to not allow the broadcast on its channels "on the go" via an app that isn't the BBC IPlayer.
Please LIKE any responses you found helpful
Please mark a response as an ANSWER if it has solved your query/issue
Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
Message posted on 16 Feb 2024 04:06 PM - last edited: 16 Feb 2024 04:10 PM
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Re: No BBC on skygo
@Johnrk3002 wrote:
i cannot believe that I need to go someuelse to get programmes which I would expect to be within my subscription.
It's in the interest of the BBC to drive as much use as possible to iPlayer so that they can justify the significant chunk of Licence Fee income which goes to support it: BBC content playback in Sky Go wouldn't serve that purpose.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 Feb 2024 04:09 PM - last edited: 16 Feb 2024 04:09 PM
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Re: No BBC on skygo
@Johnrk3002 wrote:
I changed from Virgin to sky and this is disappointing
Are BBC channels in the Virgin TV Go app? I don't see any mention of them.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 16 Feb 2024 04:16 PM
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Re: No BBC on skygo
Yes, all BBC channels are on the Virgin go app
Message posted on 16 Feb 2024 04:26 PM
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Re: No BBC on skygo
If you are a Sky Q customer with multiscreen then you can view the channels via the Sky Go app when it is connected to your box.
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Message posted on 16 Feb 2024 04:43 PM
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Re: No BBC on skygo
@caesarome wrote:
If you are a Sky Q customer with multiscreen then you can view the channels via the Sky Go app when it is connected to your box.
Does that not go against the name Sky GO, it should be Sky STAY 🙂 😈
Message posted on 16 Feb 2024 05:10 PM
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Re: No BBC on skygo
Can I clarify, sky have told me that BBC is on sky go but not at 101, unfortunately my sky go does not include the numbers they suggest, see their response below
I wish to inform you that if BBC 1 HD is not 101 for you then look from 951 onwards for it and for BBC 2 HD if it isn't on 102 then look at 802 for it.
Message posted on 16 Feb 2024 05:16 PM
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Re: No BBC on skygo
That only applies if:
You have set the TV Guide to record on Sky box or as I said before the app is connected to your Sky Q box if you want to watch the channels live.
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Message posted on 16 Feb 2024 06:12 PM
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Re: No BBC on skygo
@Johnrk3002 wrote:
Yes, all BBC channels are on the Virgin go app
@Johnrk3002 The BBC channels maybe on VirginTVGo whilst you are at home but according this post on the Virgin forum whilst away from home you cannot watch the BBC channels
Sky is the same apart from the fact that you need multiscreen to allow Sky Go to connect to your Q box which then allows you to watch the BBC channels whilst at home and whilst away from home you can only record them
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
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Message posted on 16 Feb 2024 09:55 PM
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Re: No BBC on skygo
BBC channels are all on Virgin go all of the time, we regularly watch BBC in our Motorhome on sites on an iPad with no problems.
sky are saying that they are on sky go but not at the normal place, yet they are not on mine, I am new to sky and expected to be able to watch BBC on the app. Obviously this is not the case, I will live with this but appears to me that it is not something that it is most likely a problem with the app.
Message posted on 17 Feb 2024 08:40 AM
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Re: No BBC on skygo
@Johnrk3002 wrote:
sky are saying that they are on sky go but not at the normal place, yet they are not on mine,
BBC channels are not found in Go for Q subscribers when away from home, and not at all for Glass & Stream users.
This is a different topic to the 'out of normal place in the EPG' thing, and also different to remote recording for Q users.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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