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Discussion topic: New iPad and now can't watch Sky Go

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Avatar for KarenBl
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This message was authored by: KarenBl

Message posted on ‎30 Aug 2025 05:57 PM

New iPad and now can't watch Sky Go

I've recently bought a newer iPad and now can't access Sky Go. I'm getting the message Please check that. you're subscribed to this channel, that you're not streaming on the maximum number of devices. Error code 50-2
I've deleted and reinstalled the up to date Sky Go app and have checked and I only have 2 devices connected to the account.  Each time I reinstal the app and reboot my iPad I'm able to stream programmes for a short while.  However, as soon as I'm inactive on the app and then go back to it I get the same old error message.  Any guidance much appreciated.

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎30 Aug 2025 07:44 PM

Re: New iPad and now can't watch Sky Go

Posted by a Superuser, not a Sky employee. Find out more

@KarenBl 

Go to Settings > Sky Go > Location and turn off Precise Location off.


If you use a VPN make sure this is turned off.

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